Privacy Policy

Last Updated: May 25, 2025

1. Introduction

Welcome to AI Agent Co. ("we", "us", or "our"). This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our AI calling agent services and website (together, the "Service"). Your privacy is important to us, and we are committed to handling your information responsibly and transparently.

By using our Service, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect information in several ways:

Information You Provide to Us:

  • Contact information such as your name, email address, phone number when you sign up or contact us.
  • Payment and billing details when subscribing to our Service.
  • Data you provide when customizing your AI agent’s scripts or settings.
  • Communications with our support team or customer service.

Information We Collect Automatically:

  • Usage data related to your interactions with the Service, including logs of calls handled by your AI agents. (Note: We process conversations for AI functionality but do not store full call contents indefinitely unless explicitly agreed.)
  • Technical information about your device and browser, such as IP address, browser type, operating system.
  • Website usage data via cookies and similar technologies (see Section 5).

3. Legal Basis for Processing (For European Users)

If you are located in the European Economic Area (EEA), our legal basis for processing your personal data includes:

  • Consent you provide to us.
  • Performance of a contract with you.
  • Compliance with legal obligations.
  • Legitimate interests, such as improving our Service and preventing fraud, balanced against your privacy rights.

4. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our Service.
  • Process payments and transactions.
  • Communicate with you about your account, Service updates, and customer support.
  • Customize and train your AI agents based on your inputs.
  • Monitor and analyze usage to improve and secure the Service.
  • Detect and prevent fraud or illegal activities.
  • Comply with legal requirements.

5. Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your use of our Service, help personalize your experience, analyze usage, and serve relevant advertising.

You can control or disable cookies through your browser settings. For detailed information, please see our Cookie Policy [insert link].

6. Sharing Your Information

We may share your information in the following situations:

  • With trusted service providers who assist in operating our business (e.g., payment processors, hosting providers, analytics).
  • When required by law, subpoena, or legal process.
  • To protect our rights, property, or safety, or those of our users or others.
  • With your explicit consent.
  • In connection with a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties.

7. Data Retention

We retain your personal data only as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements.

For example, call logs and usage data may be stored for a limited time (e.g., 12 months) to improve Service performance and security, unless you request deletion.

8. International Data Transfers

If you are located outside the United States, your data may be transferred to and processed in the U.S. or other countries. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to protect your data in compliance with applicable laws.

9. Your Data Protection Rights

European Users (GDPR)

You have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your data.
  • Object to or restrict our processing of your data.
  • Request data portability.
  • Withdraw consent at any time, where processing is based on consent.
  • Lodge a complaint with a supervisory authority.

California Residents (CCPA)

If you are a California resident, you have the right to:

  • Know what personal information we collect, use, and share.
  • Request deletion of your personal information.
  • Opt-out of the sale of your personal information (we do not sell data).
  • Not be discriminated against for exercising your rights.

To exercise any of these rights, please contact us at:

Email: haseebinfo607@gmail.com

We may require verification to ensure the security of your data.

10. Children’s Privacy

Our Service is not intended for individuals under the age of 16 (or 13 where applicable), and we do not knowingly collect personal data from children. If we become aware that a child has provided us with personal data, we will take steps to delete it promptly.

11. Security

We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration.

However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you by posting the updated policy on our website and updating the “Last Updated” date above.

Please review this policy periodically.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: haseebinfo607@gmail.com

Address: 123 AI Street, Tech City, TX 75001 (Example)